Reversal Rituals

100% Love It or Return It

Hey there, plant pals! Sometimes, even the best match isn't perfect. No stress! You’ve got a fab 7 days from the purchase date to ping us for a return. 😊

Qualify for a Return:

  • Keep It Fresh: Product should be unopened & unused, just like when it first wowed you.
  • Original Packaging: Must be in its first-day-of-school outfit, AKA original packaging.
  • Bought from Us?: Only goodies bought from careberry.in can come back home.

Making a Return:

  • Reach Out: Email us at wecare@careberry.in or give us a ring at +91 7700 93 2626.
  • Return Label: We'll wing one over to you. Shipping cost? That’s on you.
  • Refund Magic: Once we get it, we'll work our refund or exchange spell within 7 business days.

Refund Methods:

  • Your Way: Get your money back the way you paid, or choose store credit. You call the shots!

Wanna Cancel? ☕️

  • Easy-Peasy: Hit “Cancel” in "My Account", tell us why, and voila!
  • Ring, Ring!: Or call us at +91 7700 93 2626 (Mon-Fri, 9 am-6 pm).
  • Catch It Quick!: You can cancel only if it’s still "Ready to Ship".

International Returns: Globe-Trotters Edition 🌍

  • Distance Drama: International loves, we adore you, but return shipping can be a tad tricky.
  • Customs & Duties: Got charged? These can’t be refunded – they’re part of the journey!
  • Return Steps: Reach out first, then we’ll guide you on sending back your global goodies.

Got a Dud? 🙁

  • Tell Us ASAP: Within 7 days, and we’ll swap it, refund it, or credit it!

Change of Heart? 💔

  • No Biggie: Return within 7 days, but keep everything as is – product and packaging.

Oops, Wrong Product? 😬

  • Not Shipped?: Cancel and reorder.
  • On Its Way?: Exchange it once it lands.

Exceptions to the Rule 🚫

  • Sale Items: No take-backs, sorry!
  • DIY Damage: If you broke it, it’s a keeper.
  • Allergic Reactions: Can't take it back, but our hearts go out to you.

Quick Notes 📝

  • Beware of Imitations: Only buy from us to avoid fakes.
  • Self-Inflicted Oopsies: No take-backs if you’re the artist of the damage.
  • Skin Says No?: Sorry, we can't take back products if they don't jive with your skin.

FAQs 🤔

  • Return Window?: You've got 7 days from purchase.
  • Faulty Product?: Holler within 7 days for options.
  • Changed Your Mind?: You’ve got 7 days, but keep it all in original style.

More Qs? We’ve Got As!