Shipping Policy

Careberry Shipping Guide: India Edition 🌟

Welcome to Careberry, where beauty meets convenience right at your doorstep, exclusively within India! Ready to indulge in some self love? Here's the scoop on getting your goodies shipped domestically, plus more on our Cash on Delivery (COD) option.

Domestic: Shipping in India 🚚💖

• #FreeShipping: Enjoy free shipping on all orders over Rs. 399. For orders under Rs. 399, a minimal charge of Rs. 49 applies. 🌈
• Cash on Delivery (COD): Available for orders under Rs. 999 with an additional Rs. 39 as COD charges. COD offers a hassle free way to shop without digital payments. 💸
• Quick Dispatch: Orders are dispatched within 24-48 hours because we can’t wait for you to receive them! 🐱
• Delivery Timeline: Expect your package within 2-7 days, depending on your location in India. Metros typically see faster delivery times.
• Order Cancellation: Orders can be canceled within 12 hours of placement. To cancel, email wecare@careberry.in with your order number.
• Lost Packages: If your package is lost in transit, contact us immediately for a resolution.

Smooth Shipping, All The Way 📦

• Effortless Tracking: Once your order is dispatched, we'll email you the tracking details. Watch its journey to your doorstep with ease!
• Packed with Care: Your treasures are securely packaged to ensure they arrive in perfect condition.
• Sustainable Packaging: We use eco friendly packaging materials to reduce our environmental impact.
• Here for You: Questions or Queries? 📞 Whether it’s questions, feedback, or just a burst of excitement you wish to share, we’re all ears! Reach out, and let’s make your beauty experience with us unforgettable.

Cash on Delivery Policy 💸

• Availability: COD is available for orders under INR 999 within India.
• Safety Protocols: We follow strict safety protocols with our courier partners.
• Unavailable for Delivery? If you’re not available to receive your package, please provide an alternative address or contact within 48 hours of order placement.
• Return Policy: If a COD order is returned due to unavailability, it will be reshipped only if converted to a prepaid order.
• Order Confirmation: COD orders will be confirmed via call. Non-responsive customers will receive an email. Failure to confirm may result in cancellation.
• Restrictions: If a customer refuses COD delivery more than twice, future orders must be prepaid.
• Claims: Report any shortages or damages within 48 hours of delivery to wecare@careberry.in.
• Order Changes: No changes to shipping/billing address or order modifications post placement.
• Cancellation: To cancel a COD order, email wecare@careberry.in with your order number on the same day of placement.
• Refunds: COD orders are refunded via online vouchers, not original payment methods.

Careberry Shipping Guide: International Edition 🌟

Welcome to Careberry, where beauty knows no borders! We're thrilled to bring our luxurious products to you, wherever you are in the world. Here’s everything you need to know about getting your goodies shipped internationally.

International Shipping: Bringing Careberry to You, Globally 🌍✈️

• Shipping Rates: Shipping and handling rates vary based on product, packaging, size, volume, and destination. Charges are displayed at checkout.
• Dispatch Timeline: Orders are processed and dispatched within 48 hours.
• Delivery Timeframe: Delivery times vary by location, typically ranging from 7-21 days. Please note that customs clearance may affect this timeline.
• Effortless Tracking: Once your order is dispatched, we’ll email you the tracking details. Follow your package’s journey with ease!
• Packed with Care: Your treasures are securely packaged to ensure they arrive in perfect condition.
• Customs and Duties: Customers are responsible for any customs duties, import taxes, or fees imposed by the destination country. Ensure you are aware of your country’s regulations.
• Compliance: We comply with export laws of the shipping country. Customers must ensure compliance with import laws of their country.
• Customs Clearance: If an order does not clear customs, the brand may refund the order amount after deducting shipping costs and other incurred charges.

Shipping Policy 📜

• Order Deliveries: Deliveries are made between 10:00 AM – 6:00 PM, Monday to Saturday, excluding public holidays.
• Signature Required: Goods need to be signed for upon delivery. If unavailable, please suggest an alternative recipient.
• OTP Delivery: Certain courier partners may require an OTP for delivery completion. OTP will be sent to the registered number.
• Damage Responsibility: Careberry is not responsible for damage post delivery.
• Claims for Shortages/Damages: Report within 48 hours of delivery to customer service.
• International Compliance: Ensure your order complies with the import laws of your country. The brand is responsible for export compliance from India.
• Customs Clearance: If an order does not clear customs, the brand may refund the order amount after deducting shipping costs and other incurred charges.
• Accepted Payment Methods: We accept major international credit/debit cards and PayPal. All prices are in INR, and conversions may apply based on your payment method.
• Handling Delays: If there are delays in shipping due to unforeseen circumstances, we will notify you immediately via email.

Contact Us 📞

Questions, feedback, or just want to share your excitement? We’re here for you! Reach out to us at wecare@careberry.in or chat with us from Monday to Saturday, 9:30 AM – 6:30 PM IST.

Happy shopping, Careberry family! Let’s make every delivery a reason to celebrate. 🎉